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FAQ

Q - HOW DO I GET THE STREAM ?

A - Follow these simple steps :

  • go to LIVE PPV page https://www.livecombatsports.com.au/live-ppv 
  • find the event you want, click WATCH LIVE button and follow instructions.
  • Login using you previously created account details or create a new account. 
  • Purchase the PPV and the broadcast will open up immediately

 

Q - WHERE CAN I WATCH FROM ?

A - Anywhere in the world. There are no geographical restrictions. LiveCombatSports events can be enjoyed anywhere you can get internet connection on your device. 

 

Q - I PRE-PURCHASED THE EVENT, HOW DO I WATCH IT ?

A - Follow these simple steps: 

  • Go to the LIVE PPV page 
  • Find the event you purchased and click to open the page
  • click WATCH NOW
  • login and the broadcast (or replay) will open immediately

 

Q - CAN I WATCH A REPLAY OF THE EVENT ?

A - Yes. Once the live broadcast has completed, the event is automatically available to be watched on-demand as a replay whenever you wish. 

 

Q - I'VE FORGOTTEN MY PASSWORD ?

A - Follow these simple steps:

  • Go to the LIVE PPV page
  • Click on the event that you have purchased or wish to watch
  • Click WATCH LIVE
  • Directly underneath the big green LOG IN button, there is a link to 'Forgot Password' 
  • Enter the email attached to your account and press SEND
  • Link to reset your password will be sent immediately, check your email and follow the reset prompt

If you created your account using Facebook, then the email will be the one attached to your Facebook login.

If you are still having trouble then TXT the support number with your problem, including your email address. 

 

Q - I NEED SUPPORT HELP ?

A - Should the answer you are looking for not be in these FAQ, please TXT 0411 557744 immediately for assistance. Please do not call this number, email or use social media platforms, as all these are unattended during events. TXT ONLY. 

 

Q - I'VE LOST CONNECTION AND NOW CAN'T SEE THE STREAM. WHAT SHOULD I DO ?

A - Please follow the steps below -

  • Please Log-out and close all active windows or screens.
  • Clear the browser history.
  • Click on the show that you have purchased to watch
  • Login again using your account details 
  • If you have further issue please TXT the Support number asap.

 

Q - HOW MANY DEVICES CAN I USE TO WATCH ?

A - One. Each purchase can only be watched on one device concurrently. If you login using the same credentials on another device, you will be immediately logged out of the other device.

 

Q - WHAT DEVICE CAN I USE TO WATCH LIVECOMBATSPORTS ?

A - Any device with sufficient quality Internet browser connection. PC, Mac, iPhones, smartphones, all tablets and most Smart TV's. 

 

Q - HOW DO I USE MY SMART TV ?

A - There are a few different ways, dependent upon your TV. 

  • Access the LCS site directly through the internet browser on your TV
  • Mirror screen,
  • Apple Airplay
  • Cast from your device
  • HDMI cable from a laptop straight to your TV

It all depends on your TV, the video player in your TV, firewall, and your phone/tablet or device. There are literally thousands of combinations. 

Watching on your Smart TV will largely depend on the model of your TV.

Certain models will allow streaming without any issues, but others might not, which is why we normally recommend using a computer, laptop, tablet or another device to enjoy your content.

To stream on a Smart TV, you would use your TV’s browser to visit the webpage, log in, and watch the stream just like on your computer or tablet.

However, please note that although certain models will allow the streaming without any issues, others might not.

If you are having issues on your TV’s default web browser, you could try an alternative one, as long as your TV supports the installation of apps.
If that fails, you can try using an HDMI cable.

** We provide the streaming service, the use of individual TV's or devices is out of our control. **

** We are unable to guarantee that your TV is compatible.**

 

Q - CAN I CAST ?

A - Mirror screen, different casting devices, Apple Airplay should all work. BUT... there are literally thousands of combinations of TV and phone/device. We cannot guarantee that your device will work with your individual TV.. 

For Chromecast or casting device, this will depend on the video player in your TV and your device.

If you see the usual Chromecast icon in the video player, then Chromecast is supported. If the icon is not there, Chromecast is likely not supported with that video.
If you don’t see the Chromecast icon at first, try restarting your Chromecast device and trying again. If you still don’t see it, Chromecast or your casting device are likely not supported.

The same goes for AirPlay as well.

 

Q - INTERNET CONNECTION DO I NEED ?

A -  If you are watching on your phone or tablet then 3G or 4G is fast enough. If you are watching from a landline connection then ADSL2 or above with a download of 6MBPS is suitable for uninterrupted coverage. Internet connection is not the only consideration, provider, video player, firewall and bandwidth accessibility are also local issues that could compromise your connection.

 

Q - SLOW CONNECTION or VIDEO TIME OUT ?

A - Generally this is a user download issue. Before contacting LCS please try the following :

  • Change to Google Chrome browser
  • Change from WI-FI to data usage on your device as the WI-FI firewall is slowing the video player. 
  • Test the LCS site on a phone to see if it is the device having an issue downloading the stream.
  • If none of these work, TXT the Support number asap. 

 

Q - WHEN I LOGIN I GET AN ERROR MESSAGE. WHAT SHOULD I DO ? 

A - Take a photo  or screenshot the message immediately. Contact us immediately, sending a TXT if to 0411 557744  **DO NOT CALL** Calls cannot be answered, this is a txt service only. 

For further support please see the guide at https://viewers.inplayer.com/ 

 

Q - HOW CAN I KEEP IN CONTACT FOR NEWS OR DETAILS OF FUTURE SHOWS ? 

A - Either sign up for our newsletter or 'follow/like' the Insta and/or Facebook page for regular updates 

 

Q - I DON'T HAVE A CREDIT CARD BUT WANT TO WATCH. WHAT CAN I DO ?

A - Txt +61 0411557744   at least 24 hours prior to the scheduled broadcast time to organise payment options 

 

Q - I WISH TO REQUEST A REFUND ?

A - All support matters reported to the TXT number will be resolved immediately.

Refunds based on a service issue cannot be substantiated without proof of having contacted LiveCombatSports using the support TXT number listed on this site. Refunds will not be given without proof of having made TXT contact to try resolve any problems.

 

Q - I'M A PROMOTER AND WANT DETAILS ON HOW TO BROADCAST MY SHOW

A - www.livecombatsports.com.au is the most reliable platform in Australia. For details please either call 0411 557744 or email adam@fightcardpromotions.com.au

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